Financial Advice Provider

Financial Advice Provider

Our Business details 

AFFINITY ADVISORS LIMITED is a Licensed Financial Advice Provider issued by the FMA to provide financial advice services. Financial Services Provider Number - 727452

Our office contact details 

205 High Street, Centre City, Dunedin 

Phone: 03-472-8790

Email: sandra@affinitymortgage.co.nz

Website: www.affinitymortgage.co.nz

 

Nature and Scope of financial advice services 

Our Services 

  • Mortgage advice
  • Personal Risk insurance 
  • KiwiSaver investment strategies and retirement planning 
  • Investments strategies

Products we can advise on 

  • Loans including mortgages & refiannce/ debt consolidation lending 
  • Personal Insurance (Life cover, disanility, income protection, trauma & health) 
  • KiwiSaver investments
  • Managed investments 

Product providers we may recommend 

Mortgage  Personal risk  KiwiSaver & Managed Investment 
  • ANZ 
  • ASB
  • Avanti Finance
  • BNZ
  • Heartland Bank 
  • Liberty 
  • Resimac 
  • SBS
  • Select 
  • Sovereign 
  • The Co-operative bank 
  • Westpac 
  • Fidelity Life 
  • Cigna 
  • NIB
  • ANZ Investments 
  • Fisher Funds 
  • Generate KiwiSaver 
  • Synergy/ Consilium 

Our fees 

The actual fee charged to you will depend on the nature and scope of the advice or service we provide. We will discuss and agree on the actual fees with you before we proceed and explain how they are payable. 

The following section outlines the types of fees that may apply 

For our services in relation to mortgages, some investment products, and insurance products commission may paid  by the product providers as follows: 

Initial commission - a percentage of the value of your investment contributions, loan balance or insurancec premiums: and 

Ongoing commission - a percentage of the value of your investment balance, outstanding loan amount or premiums, usually calculated at the end of each month in which you hold the investment or loan, or on renewal of the insurance products

For initial investment advice and retirement planning services, there will be a one off plan fee of $1,000 for the initial fact find services and report planning. Fees will be confirmed in our statement of advice. 

Conflicts of interest (if any)

We are here for our clients and to advise you as best we can. Your interests are our priority although we do have business relationships with product providers also. From time to time our products assist us with funding so we can bring our advisers together for conferences and professional development training, We also receive remuneration from some product providers such as commission. 

We manage these conflicts of interest by ensuring that we prioritise your interests above our own. The advice we provide is based on understanding your goals and circumstances and providing recommendations which are based on research. I have a Register of Conflict which allows me to actively manage any conflicts whcih arise. 

Our internal complaints process 

If you have a problem, concern or complaint about any part of our advice or service, please tell us so that we can try and fix the problem. Our internal complaints manager is Nick Van Der Heyde who can be reached via email at nick@affinitymortgage.co.nz or 03-472-8790. Nick will reply to you within 24 hours. 

Our external complaints process

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact our external disputes resolution scheme - Financial Advisers Complaints Limited. This service will cost you nothing, and help us resolve any disagreements. 

You can contact Financial Services Complaints Limited at: 

Address: Level 4, 101 Lambton Quay, Wellington 6011 - PO Box 5967 Wellington 

Phone: 0800 347 257, +64 4 472 3725

Email: complaints@fscl.org.nz, info@fscl.org.nz

Duties Information 

  1. I am bound by the duties of the Financial Markets Conduct Act to: 
  2. Meet the Standards of competence, Knowledge and skill set out in the Code of Conduct
  3. Give priority to the clients' interest and Exercise care, diligence and skill and Meet the standards of ethical behavior, conduct,
  4. and client care set out in the Code of Conduct.